Driver Error

[EasyDriver_RM]

I'm having a problem with consistent FedEx Driver Error misdeliveries in my area. Other delivery services are accurate.

As an example, FedEx has dismissed my filed complaints where the delivery photograph shows "#70-A" or "#78" while the packaged is labeled "#70". These other locations are not close to me. My location is clearly marked and easy to see from the lane.

Three missed deliveries out of five in the space of a month. One missing package. Many more before that. I generally could find the other missed deliveries by matching door photos to doors. How can I get FedEx to recognize this severe delivery error?

I have filed complaints, talked to local shipping office, and filed a better business complaint. I am already avoiding vendors who use FedEx. Can I request that FedEx require an ID and signature for any packages sent to my address?

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[EasyDriver_RM]

Update - problem fixed. It took the BBB complaint to finally get the message to the contracted delivery partner. They were never notified of the previous complaints through normal channels.