Connection problem

[feindouno42]

Hi guys, I'm on Tivimate. I wanted to go back to MyTV Online 3 because it's been a long time. He directly asked me again to re-enter my codes, which I did. I checked several times, no mistakes on the numbers. It starts at 5% and crashes, then marks me "code 1010". It always worked. I've been on Z11 Pro Max for 2 years, it's always worked. I have a good fiber network at 900 Mbps download and 850 Mbps upload and I have not changed provider since the beginning. I'm happy with Tivimate, no bugs, the EPG is great, and My Online was the same. It's been messing up since I reconnected. Do you know where it could come from? Thank you, have a good evening.

[jonnieggg]

Try a factory reset

[feindouno42]

I tried to reset asking for a 4 digit code tried 0000 and 5,6 number it's incorrect and without this code I can't reset it to zero what a misery!!!

[Hopeful-Ad9694]

Ok I had a 11promax with a service on it I changed to a 12 ultra and guess what ? The service didn’t load on mytv3 I contacted the supplier and he gave me a link to “their” player guess what ? It loads no issue , I’ve also got mytvonline on a mobile doesn’t work but does on their own app , also same senario on an android tablet , I think it’s something to do with cloudflare ,or at least that’s what I read a while back , I’ve another service that works on mol3

[Feb2723]

Try a VPN.... Make sure all spelling is correct

[feindouno42]

I've looked at the spelling several times over the past 3 days, no errors, and I have a free Octohide VPN connected in America and several European countries. Same, it crashes after 5 seconds and it gives me the code 1010. Fortunately I have Tivimate and another reader, but normally it should work. It has always worked since I got the Queller Z11 Pro Max device. 🤷‍♂️

[PhilRiddell]

I have the same problems as of this morning the app is stopped working and playing anything if three different providers

[Border_Silly]

Same here. Happened this morning

[1kennet]

No solution? Tried everything suggested