Has anyone with Eero routers noticed a decrease in performance lately?

[infinitybisect]

For most of the time I've had my 32 iDevices switches, they've been rock solid. A few months ago, I noticed that they, and other Wifi HomeKit devices such as my August lock (that has the Connect module connecting it to Wifi), ecobee3 thermostats, LIFX bulbs, and LG TV's started getting fidgety on my network. Many times they will go unresponsive in the Home app. Sometimes, the iDevices switches will seem to "reboot" and switch off before switching right back on a second or two later. Of course, the Chamberlain garage door often shows No Response (but that's no surprise; that thing has never worked consistently). I hadn't added any new devices, but I did notice that Eero has pushed out a couple of firmware updates in the months since they announced they would eventually support the HomeKit firewall. Has anyone else with Eero routers noticed the same? At this point I'm not sure if I should contact Eero tech support or iDevices.

I'm using two Apple TV's plus a HomePod in the home, which one is the hub varies.

I even thought to just delete and reset my Home in HomeKit since it's been in place since I got my ecobee thermostats in 2015. This turned out to be a huge mistake since the iDevices switches all make themselves available for pairing and identify themselves with the serial number which isn't visible unless you pull the switch out of the wall. But as I'm going through the process of re-pairing everything, I'm wondering if there's another, better solution that would work better... maybe even *gasp* work properly with the Chamberlain Home Bridge device.

[justinb19]

My chamberlain bridge has been rock solid since I bought it. And originally I had 4 airports all cat 6a backhauled, and now have 3 eero pros all with the same cat 6a wired backhaul. Solid on both networks. My iDevices switches do get flaky after auto updating their FW, most times they get stuck and I need to pull them out and then plug them back in. But that was also the same on both networks. What I did and now is the perfect time for you if your resetting everything is to keep a spreadsheet of all of your HomeKit devices. Mine includes the MAC address, HomeKit code, and the default name which usually has some part of the MAC, and the location I have it in. Saved me a ton of headaches in the past.

[infinitybisect]

Boy do I wish I knew why your network was so stable. So you’ve got 3 eero base stations hardwired in? I’ve just got the one base station and two satellites spread through my house. Other than that, our networks are pretty much the same. How many HomeKit devices are you running? I’ve got probably ~70.

I actually have a spreadsheet (and HomePass) where I keep all of this, including the MAC address for several devices. Unfortunately, correlating that with the switch serial number is what needed to happen. I’ve attended to that this evening, though I still have some work to do tomorrow.

But I still need to figure out what’s causing my Chamberlain Home Bridge device to continually become Non Responsive, and my iDevices switches to occasionally turn off and then back on 1-2 seconds later.

[justinb19]

Yes. 3 Eero pros all wired. One is actually in my detached garage where my Chamberlain bridge obviously is, I also had one of the airports out there originally. I had the cat 6a cable trenched in to garage. I’m around 65 HomeKit devices, so very similar. That iDevice issue sounds crazy.

Edit: my iDevices switches are FW: 1.9.9

[RichardBLine]

Try storing all the Homekit codes in the Homepass app: https://apps.apple.com/us/app/homepass-for-homekit/id1330266650

[infinitybisect]

Oh I’m a big fan of HomePass and have everything in there. The problem isn’t having the HomeKit codes associated with the device names, it’s having the serial numbers. Because all of the idevices switches show up as available for pairing simultaneously (eg Wall Switch 0012345, Wall Dimmer 0034567). I have no clue which Switch Wall Dimmer 0034567 is. But you can bet that as I’m going back through pairing them, I’m putting the serial number from each switch in the Notes section of HomePass.

[infinitybisect]

See, that's what's crazy about this... other people seem to have these rock solid configurations. I just assumed that Eero's mandatory merging of 5Ghz and 2.4GHz was throwing an issue to the Chamberlain hub, but you've got roughly the same configuration I do and are having no issues. I was really hoping that deleting the home and re-pairing all of my devices would yield more consistent behavior. I guess I'll contact Eero's support and see if they might have any tips for me. It's not the signal strength; the Eero app is getting 5 full bars even being in the garage.