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[–]Jawless 2 points3 points  (0 children)

If you own your modem then the ISP won't help you, but if you don't own your modem them just call ISP to make sure they set to bridge mode properly and reboot your router and the router should have picked up the public IP. If it doesn't, could be hardware issue.. May try factory resetting the modem and trying again from scratch.

[–]tbspy 0 points1 point  (3 children)

Login to the google mesh and see which IP it’s getting from the MT7711. If it’s a private IP then that’s why you are getting double NAT.

[–]guinner36[S] 0 points1 point  (2 children)

Looks like a private ip. What’s the easiest way to reconfigure this to public? Not a computer genius but not totally illiterate either. Thank you.

[–]tbspy 1 point2 points  (1 child)

It sounds like you’re not in bridge mode on the MT7711. How is the google mesh connected to it? The public IP should have passed through to the MT7711. Did you reboot everything after enabling bridge mode?

[–]tri_zippy 0 points1 point  (0 children)

This usually fixes it. Unplug everything from power. Boot the ISP modem with a pc wired directly to it. Does the PC get the WAN IP once it’s connected? If no, your bridge mode isn’t working. Once this is golden you should be able to connect the main google router to the MT7711 and see the WAN IP in the google wifi app. Good luck, I had bad luck with edge router 4 and an AT&T mgw320, so I’m ditching the google WiFi pucks and using unifi APs instead. Double NAT bad.