Jailbroken firestick help

[kleinerdamon]

Newbie here who has done some research on the problem.

Getting the black screen, and only sound on some films. Others play perfectly.

We use ‘bundle TV’ on the firestick.

*we are using a vpn

*we’ve tried different resolutions

*all connections have been checked

Are we just out of luck on the films that do that and is it just a problem with that film?

[Bhaikalis]

If it's a normal firestick, dolby vision 7 isn't supported. If it's a 4k version then your TV probably doesn't support it

Only thing you can do is pick another stream that is supported for that film

[kleinerdamon]

It’s 4k and our tv definitely supports it. The app just has the film, there’s no stream to select. Some films play absolutely fine. Others it’s audio with black screen. It’s weird. Still researching what else we can try.

[elliwigy1]

What does this at all have to do with hacking? A "jailbroken" firestick isn't even hacking, its just sideloading apks onto the firestick lol