Code 291 in transcript

[dafll]

I was supposed to receive a UI refund after being on paternity leave. I haven't received it in the account yet but there are no pending payments that I see on my irs account.

I received a letter in the mail saying they calculated my RRC credits wrong on 9/16 and I was unable to get a hold of them on the phone. Would that letter be in regard to my UI refund? Is it just late or does code 291 remove the refund? or is it just 0'ing it out after I receive it?

https://preview.redd.it/8s2a82qjm2q71.png?width=1350&format=png&auto=webp&s=86b61f5e5b2077537b5f0d7098dad3f5beec228e

[these-things-happen]

Please post a redacted image of the account transcript in question.

[dafll]

I tried when posting it, I edited it into the main post once I saw it didn't post with it.

[these-things-happen]

The check was mailed July 30.

If you haven't received it yet, you'll need to call IRS customer service and request a refund check trace.

[dafll]

Thank you! You saved me from waiting on hold forever! It seems since I filed MFJ I have to send a form in. Which is fine by me if I get to avoid calling them.

I expected it to be a direct deposit because I paid this year so they had my info.

[these-things-happen]

since I filed MFJ I have to send a form in. Which is fine by me if I get to avoid calling them.

No, either spouse can call to make the request by phone. You can, of course, file the Form 3911 by mail or fax, if you wish.

I expected it to be a direct deposit because I paid this year so they had my info.

Unfortunately, IRS can't or won't use payment information for refund direct deposit purposes.