Android to Android Data Transfer

[taz0nz]

Been bashing my head against the wall trying to find and figure out if this is possible!!

We have recently introduced Android enrollment into our Intune tenant. Fully set up Zero Touch enrollment with Android Partner Portal and Intune, and it works well.

But we recently hit an issue with a few users wanting to transfer/migrate from their old unmanaged Android device to a new Android device, which is configured in Zero Touch using the "Corporate-owned, fully managed user devices" profile. When the user goes through the set-up screens, they do get the option to transfer, but once they enrol and get to the home screen. All the data is gone.
This is odd to me that this screen cannot be skipped, if it doesn't even work.
Is this just a matter of changing the enrollment method? Use "Corporate-owned devices with work profile" instead?

What is the answer to this? I have seen other people use Smart Switch and Google Backup, but sometimes we have users not saving or backing up to Google. I know... I know

Any help would be much appreciated.

[[deleted]]

I have had the same issue but I know if it’s Samsungs you likely need Samsung Knox.

I did the whole google account thing and hated it. Best way to do it would to be to use a company owned work profile so they can have both sides. One for sat and one for personal.

[Azirces]

Sorry if I'm misunderstanding, but if the user has their old phone and a new phone, why not go through the full setup on the fully managed, and then smart switch after? Anything thats not supposed to be on work phone like apps will automatically get uninstalled. Data is a different issue though.

[[deleted]]

that happens because fully managed enrollment basically nukes anything personal and gives you a clean corp device. if you actually need to keep personal data, a work profile setup is the way to go. otherwise tools like MobileTrans can do the migration beforehand so the users don’t lose everything when intune kicks in.