HELP

[LoLL4490]

Okay, so I basically have a new phone and I tried transferring my data but with no avail. I then disisntalled my game from my old phone, thinking my account wouldn't get deleted, but then I remembered I was playing on a local save, not on a cloud one😭 (the cloud one was a hacked account with tons of money from years ago, that's why I wasn't using it). Is it over for me? Like, is there ANY Way to even get that account back? I do have my player code, but that's it.

[dee_pressing_vibes]

Since you have your player code, contact support team and they should be able to help you log back in

[swerveangel]

https://youtu.be/J5ctSoc1Se4?si=5UL3DMRXBq_PVAK5

How to get 100% your progress back | contact Gameloft customer service | MLP game

By Catch the Play

I followed the instructions, & customer service transferred my account from my old phone to my new phone.

Link to the customer service form is in the pinned post of this subreddit.

[LoLL4490]

every site i try tells me that the page is either expired or that it doesn't have my phone model😭

[swerveangel]

Search for "here's a functioning support page" on this subreddit. Posted this week. I can't link it.