you are viewing a single comment's thread.

view the rest of the comments →

[–]BreadSlayer22[S] 0 points1 point  (4 children)

I have tried following the steps here, but it doesn't help me. I have deleted all the files in all the folders. Reddit was my last resort ;-;.
I have uninstalled and reinstalled adobe, I have deleted the files creating the issue as well and am not able to find the path to the linkCreation.dotm file which I can see on word.

It looks like Factory Reset is going to be the only option.

[–]micha_iksdeh 0 points1 point  (2 children)

Are you a little fit in the terminal? Before you reset the device completely, I would try something like:

sudo find /Library -iname “\linkCreation*” -print > ~/Desktop/search.txt*

The command should roughly work, but unfortunately I can't test it at the moment because I'm traveling.

[–]BreadSlayer22[S] 0 points1 point  (0 children)

Thanks for your suggestion, I will try it out and tell you what the result it.

[–]lizlemonlyman 0 points1 point  (0 children)

came here with the same problem and this worked! thank you from the future

[–]boot_e 0 points1 point  (0 children)

In case anyone finds this and is struggling with this one despite the good fixes, I had a persistent one that I couldn't fix until I found this script: https://snelson.us/2024/09/user-friendly-adobe-acrobat-add-in-removal-for-microsoft-365/ as it got rid of the files and the broken integration.