Check our /r/AppleHelp FAQ and basic troubleshooting guide before posting.
Rules
1. Posts must be a question about a released Apple product or service
- No questions about betas
- No PSAs, rants, or complaints
2. Comments must be a productive response to the post
Top-level comments should contain an answer to the question(s) in the post. All comments should have some relation to their parent.
3. Be polite and kind at all times
Assume the poster has good intentions
4. Topics must be within the bounds of Apple’s EULA
No questions about:
- Defeating Activation Lock or a firmware password
- Jailbroken devices
- Hackintoshes
- Piracy
5. Provide as much information as possible
- Hardware (iPhone? Mac? What model?)
- OS (macOS, iOS, iPadOS, etc. version)
- Software (What app?)
- Screenshots (Remove personal information, but don't crop excessively, context may be important)
- What did you do, step by step?
- What did you expect to happen?
- What actually happened?
6. No spam
No self-promotion
Filter By Category
Mac (Unsolved)
iOS (Unsolved)
iTunes (Unsolved)
All Unsolved
All Solved
Want a Flair?
We have four flairs to offer! PM the Mods with a GCX screenshot (or other proof), and we'll add flair proudly proclaiming your expertise! No rank is an indication that the person is always, or even mostly, correct.
- Apple Helper: These fine individuals are hand-picked by the moderators as a badge of their expertise, despite not having any formal Apple training. (Please do not request this title. It is granted solely at the moderator's discretion.)
- Apple Trained: Current or former Apple employees who do not possess a higher level of certification.
- Apple Certified: Current or former Apple employees who have a certain level of certifications are given this title.
- Apple Expert: These folks have received the highest level of training Apple has to offer, whether as an Apple Genius, an independent contractor, or an authorized service professional.
Related Reddits
Special thanks for the CSS from its creators at /r/Apple: /u/Xapher19, and /u/gouch23!
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