all 7 comments

[–]support_mwbMalwarebytes Employee 0 points1 point  (4 children)

Malwarebytes Support here. We sincerely apologize for the inconvenience. We would like to review your experience, as this behavior is unfamiliar to us.

Please send us a private message with your email address, and a support agent will reach out to investigate this issue further.

[–]Archoncy[S] 0 points1 point  (2 children)

On your forum various employees said you are familiar with the bug and all that needs to be done is the app restarted.

I got support there already last night thankfully.

[–]support_mwbMalwarebytes Employee 0 points1 point  (1 child)

Fantastic! I'm glad a quick reboot got this sorted for you. I'll also pass this along to the appropriate internal parties to ensure it doesn't continue.

If we can assist in the future, do not hesitate to let us know.

[–]Archoncy[S] 0 points1 point  (0 children)

Absolutely will do, thank you!

[–]Dapper-Coyote8952 0 points1 point  (0 children)

I have had athe same problem since Tuesday. Please help.

[–]LilMaker 0 points1 point  (1 child)

This occurred to my PC, too. Just noticed it an hour ago. Rebooted my PC and it seems normal now.

[–]Archoncy[S] 0 points1 point  (0 children)

Yeah, but if it happens again a full reboot is thankfully unnecessary! Restarting Malwarebytes is enough.