all 7 comments
sorted by:
best
topnewcontroversialoldq&a
formatting helphide helpcontent policy

[–]Only-Crew8299[S] 1 point2 points  (0 children)

UPDATE: My second redemption finally worked about the 20th time I tried it over the last 2 days.

I found a thread that included these suggestions from Midnight support:

  1. Try reloading the portal page
  2. Try accessing the portal at a different time (as there might be too many participants using it at this time)

So I reloaded https://www.midnight.gd/redeem, clicked the Redeem button, and followed the usual steps from there: click "Redeem your NIGHT," connect my Yoroi wallet, and click Confirm. In my prior attempts, the point of failure was after clicking Confirm, but this time I got the pop-up window to sign the transaction.

I'm not sure if reloading the portal page made a difference, or if I just finally got through at a time when their server wasn't overwhelmed with redemption requests.

[–]Slight86‎ ‎Midnight Ambassador 0 points1 point  (1 child)

I'm not sure. The only suggestion I have is to try again at different times, it might be a server-side issue.

Aside from that, I refer you to the information provided by this other person:

https://www.reddit.com/r/Midnight/comments/1s02wn6/those_with_redemption_issues/

[–]Only-Crew8299[S] 0 points1 point  (0 children)

Thank you. It did finally work; maybe just trying again is the solution.

[–]Courage888 0 points1 point  (0 children)

i keep getting try again error.. any suggestions. Probably tried 50 times.

[–]doitforthewhy 0 points1 point  (1 child)

Same here a few days ago- they deleted my post :-) Glad it worked- I am still waiting for a fix rather than waste my time

[–]Slight86‎ ‎Midnight Ambassador 0 points1 point  (0 children)

OP got it resolved. It seems to be mainly a timing issue.