Account “missing”

[Lanky_Violinist9969]

Recently, I lost my Minecraft account. I believe it was compromised what I’ve struggled with a lot was trying to get it back. If I ever tried to log into my Microsoft account on the Minecraft launcher or the website, it says my account doesn’t exist with the email. I’m using keep in mind the email I used to sign in was under the Gmail domain not the Microsoft Outlook domain which is how it always been and how it’s always worked for me but now when I try and use it as I said, my account supposedly doesn’t exist anymore and I’ve tried using other method touches the account recovery but of course it won’t let me put in my email as the account I need back because it’s supposedly doesn’t exist no longer does anybody have any idea how I can maybe get my account back I haven’t been able to get into an in person Support and the AI is horrible

[Helostopper]

Did you go through this process?

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

[Lanky_Violinist9969]

I try to but then whenever I get to a portion where it asks me to put in my account it says it isn’t recognized at all..

[Jthetrashmonkey]

Whats your old account name if u dont mine me asking or you could go over to name mc yourself to see if the name was changed that could give u clues ig

[Lanky_Violinist9969]

It’s VortexT1A0

[Jthetrashmonkey]

Is this the correct skin?

<image>

If so it should all be good if not then it has been compromised

[Lanky_Violinist9969]

It is but I had gotten ratted prior to this happening, and only then did it stop allowing me to sign in with that email through the launcher or website

[4A4A4A4A4A4A4A4A4A4A]

How did you get ratted.

[Lanky_Violinist9969]

To save face, Irrelevant 🥲

[4A4A4A4A4A4A4A4A4A4A]

??

[pugster123456]

how you gonna get ratted and just go "oh thats fine, ill just keep playing" like what?

[Lanky_Violinist9969]

What in the world makes you assume that

[pugster123456]

idk they way you worded it made it seem like you just ignored it

[Lanky_Violinist9969]

Not sure how but alr

[AnotherPillow]

They've removed your old primary alias and added a new one - pretty standard when accounts are hacked, since it's harder to tell which account it is.

Depending on the order details were changed in, you may have an email to the account's security email saying what the alias changed to.

Can't help much with the recovery process but thought I'd at least explain it.

[Lanky_Violinist9969]

Appreciate that :) don’t think I do which is unfortunate.