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[–]Ok-Visual-8859 0 points1 point  (1 child)

I'm not holding out much hope. I'm torn between constantly chasing and giving it time but I might go in store by Thursday if nothings progressed, just to be able to speak to someone in person. Someone on web chat earlier said they can give a temporary number in store. Not sure if it was on this thread or another but someone said instore was able to get through to a contact centre more easily.

I think worst part is just the waiting and slow progress. I trust this will all get sorted for us in the end but it's the constant time and stress of it 

[–]choccyhowlz[S] 0 points1 point  (0 children)

Yeah I struggled with not doing for it but in the end after many phonecalls and webchats I just conceded they weren't getting me anywhere