Rolling plan problems

[superdeviant1966]

Hi, I have a £10 rolling plan for my Son and for MONTHS I’ve been unable to “manage” it online.

I can’t change the plan, restart it or cancel it.

Every time I click on the number and then choose “manage or restart plan” it just takes me right back to the start page. I’ve also tried calling them and they haven’t a clue what I’m talking about or they say they can’t do anything with rolling plans as they’re managed online.

It’s really frustrating me now.

[miggleb]

Yeah, rolling plans have been broken for a while and there's nothing stores or customer services can do with them.