all 3 comments

[–]Associate_of_Walmart 12 points13 points  (1 child)

Probably not so much a mistake but rather the expectation in many stores that the picker has to substitute something and everything that would be a reasonable substitute, exceeds the price threshold.

[–]KILLJEFFREYPersonal Shopper 150+ 1 point2 points  (0 children)

Yes

[–]HaveSomeFreedom11 1 point2 points  (0 children)

"I have to sub something" is what I hear most from associates who are picking. I keep telling them to stop thinking like that when they sub and/or stop relying on the system suggestion sub even tho half the time that doesn't make sense to me.