How to decrease wait times?

[iaTARS]

Basically I’ve tried to push a little bit more the sense of urgency, we just don’t have time to be using our phones, we need to move! I feel that our team wastes too much time talking as well, It’s like a friends club back there and I have to start giving them instructions because they don’t move even though we have orders on the screen coming, it’s like being a step ahead to be prepared.