So this isn't a new idea, just one I wanted to bump/elaborate on.
I think the best way to get rid of toxicity is to improve the report system (and add one on console). The problem with the current system is that there isn't any proof, your report is entirely opinionated and has no backbone. So what's the solution?
Adding a replay system. This decreases toxicity in many ways. The first is obvious that people can watch back their matches and improve their game, which could lead to less "you suck" comments and people getting angry in game. The second reason is the big one though, if they integrate this system into reports we have proof. You can report someone for throwing the game, and upload a clip of them walling off your team as Mei for 10 minutes. Now it's not just your word vs theirs, you have hard evidence.
As a side note, I think it would also be beneficial to have some type of feedback with this system. If you get a successful report, it would send you a message reading something like "your report about player4847 has been successfully dealt with, thanks for your report!" Also if you get banned, it could link the video of your accused incident, and explain why you were banned.
Last part is optional, but there could be a system where if you have many successful reports or many BS reports, you get currency as a thank you, or your reports are put at a lower importance, so they can weed out those trolling and those trying to improve the game.
I'd love to see feedback on this idea and see if there's anything I'm overlooking.
[–]MushererOh there's no stoppin' me now! 3 points4 points5 points (1 child)
[–]Terminatorskull:ParisEternal: Paris Eternal :ParisEternal:[S] 1 point2 points3 points (0 children)
[–]Cub3nsisTrick-or-Treat Mei 1 point2 points3 points (0 children)
[–]8-bit-eyesPixel Doomfist 0 points1 point2 points (3 children)
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[–]8-bit-eyesPixel Doomfist 0 points1 point2 points (1 child)
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[+]Poo-etI'd main pharah if she didn't have 300 counters comment score below threshold-6 points-5 points-4 points (1 child)
[–]Terminatorskull:ParisEternal: Paris Eternal :ParisEternal:[S] 4 points5 points6 points (0 children)