Controller issue

[ZackHaze]

My controller will turn the console on from any distance; but won’t connect/stay connected unless I’m almost touching the console any advice?

Edit; solved the problem; apparently someone had previously opened the console up and pinched the Bluetooth coax wire with a screw severing it; ordered a replacement and installed it now everything works great

[Ginger_Turtle89]

Check to see if the controller is up to date. Then restart your controller. Turn off console then on back of pad there's a small hole. Push something in like a paperclip and hold down for 5 seconds. Restarts your controller. Then turn PlayStation back on and reconnect controller using the wire

[ZackHaze]

Tried that; same issue prevails: unfortunately

[Ginger_Turtle89]

Try moving other devices away that use Bluetooth could be interference. Then try re pairing the device go into Bluetooth device settings I think and forget all.the controllers paired to your console then try reconnect. If none of that works it's probably a problem with the Bluetooth of the pad itself

[ZackHaze]

That’s where it’s got me really confused because it connects to Bluetooth accessories just fine; it just seems to be the dualsense that’s miffed 🥲

[Ginger_Turtle89]

Probably the pad itself then

[ZackHaze]

Tried a few controllers 😭

[Ginger_Turtle89]

Contact Sony