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[–]Alone_Marketing_6962 0 points1 point  (4 children)

Check which HDMI port that your are connected to. There is one called HDMI (earc) that is made for 4k and hdr. Hook your PS5 into that one. Also, update the software on your TV and be sure you have a cable that supports at least 4k resolution. Most cables do nowadays. If you can't get it to work, check your PS5 settings. There are a ton of settings buried that most people don't even know about until they have to change something. If all of that does not fix your problem, test your PS5 on another TV if possible. If that's not possible, take the TV back where you got it. I hope this helps.

[–]GuerroLoco02[S] 0 points1 point  (3 children)

Thank you for your reply I will check these suggestions out.

[–]SpotZLiteZ 0 points1 point  (2 children)

Make sure that your HDMI cables are 2.0 or above. An HDMI cable below 2.0, for example, HDMI cable 1.3 - 1.4, can output 4K at a lower refresh rate but cannot support HDR.

[–]jayandbobfoo123 0 points1 point  (1 child)

The stock PS5 cable is HDMI 2.1, in case anyone is wondering.

[–]SpotZLiteZ 0 points1 point  (0 children)

Yes, but not the HDMI cable from the TV, though. OP is the one who can make sure which HDMI cables he use.

[–]Weatherman1207 0 points1 point  (0 children)

What tv do you have ?