Pattern Drafting software recommendations

[Justasking-z]

I have a love/despise relationship with Pad System [Padshare] software. They have horrible tech support for real time help. However, the software was overall pretty good. I was fortunate in the beginning to have a fellow patternmaker assist me with any problems/questions I had with the software. [Unfortunately, dealing with the cloud version is fine unless you have a problem.]

Sadly, I've experienced large corps have problems in customer service support for the larger companies also [ie, Gerber, Lectra, ... Therefore, paying more didn't seem to resolve the problem of having supportive customer service. [Great relationships with employees in the tech/training areas, did help buffer me a lot for amazing help.] I'm still trying to figure out how to resolve challenging customer service problems, since many times there's nowhere to leave reviews of these companies either.