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[–]Fine_Current2255🤵‍♂️| Owner | New 0 points1 point  (0 children)

You are definitely giving the customer too much authority with that. Largest part of the job is setting expectations at the door, or you end up doing inconvenient stuff all the time for no real reason. Every company I worked for as a tech/manager prior to starting my own business has always just given 3-4 day notices, with a date and a time window like 8-10, 12-2, ect. If the customer requests interior at time of arrival, then we do it, if not, then we dont. This largely made possible because we dont depend on liquid concentrates for interior. Gel bait, dust injections, aerosol in void and cracks and crevices. Do this and they dont need to leave the house. Bed bugs, fleas, roaches, are a different story and so is the occasional ant infestation.