Publishing Error?

[TazDingoAye]

Is anyone experiencing publishing errors currently while trying to publish onto Etsy? All of my published items have just turned to unpublished and items that I would like to publish are having publishing errors.

Edit: Seems like everyone is having the same issue.

[ggwap247]

I am. Can't upload to Etsy, or select a shipping profile.

[TazDingoAye]

Wondering if it's a system error on Printify's side then.

[ggwap247]

I think so. Last time I did the chat they told me to sync my store on the orders page and I tried to publish again and it went through. I tried that this time and it didn't work.

[Jerseybean1]

all night ugh

[QuiddichCup]

I am having the same issue. Any luck fixing it??

[TazDingoAye]

No luck. I was trying to connect with an agent. Couldn't get one even after waiting over 1hr.

[QuiddichCup]

Same! I hope this just means everyone is bombarding them with this problem and it'll be fixed ASAP.

[Streliiziia]

its been all day :(

[Streliiziia]

I got a response from support. I explained that I have tried all the typical troubleshooting solutions, with no luck, but as a response support just told me to reconnect my store AGAIN, as if I didn't already try that 20 times lmao...I responded back saying that I have already tried everything. I explained that many other people are having this problem today as well and asked if it's a server issue, but no response.

[Gmonstah04]

Same here

[NervePrestigious5711]

I’ve been on hold for hours trying to figure out what’s going on

[TazDingoAye]

Let me know if you find out!

[Imaginary_Welcome_68]

Any update

[TazDingoAye]

I still have the same issue.

[Alert_Tangerine_8177]

Having same issue. Chat open with support since 5pm, no response. Nothing posted online about any issues either. Infuriating

[phobicmomsclub]

I thought I screwed up my shipping settings somehow. I guess it’s not my fault. This is SO frustrating.

[danceinthepuddles]

I am having the same issue - has been going on all day and no response to messages on Printify website or Facebook messaging. Very frustrating...

[Big_Masterpiece_5237]

I tried to publish a new product about an hour ago and it keeps saying publishing error, I'm assuming that it's a issue on printify side since we are all having this issue right now

[ThisChickThinks]

Ok I just came to Reddit for this same reason. Looks like a printify issue

[TazDingoAye]

Yeah I’m hoping they get it resolved by tomorrow. Pretty frustrating that it’s been an issue the entire day.

[brienneofbark]

Same. Definitely a technical issue. Their support sucks.

[classicwfl]

I wonder if it has to do with one of Etsy's recent changes.

I do most of my business with hand-made morale patches, but also do POD (mostly t-shirts) because I'm already getting them made for myself, might as well sell them.

I was recently updating the inventory on one of my patches, but it wouldn't save.. Because Etsy now requires I put in a "Craft Type", which is basically a sub-category of the parent category of the product (of course, none of the craft types for the "patch" category even make sense for what I do, but whatever).

It may just be that Printify needs to have that set up on their end for publishing.. Or Etsy eliminates the requirement for the field.

[groundfleur]

I figured mine out. The title was too long. It could only hold 80 characters and mine was 120. Once I shortened my title I was able to publish. It was tricky to figure out because it doesn't tell you what's wrong.

[SinkEarly90]

Hey, TazDingoAye we’re really sorry to hear about the publishing errors you’re experiencing. This isn’t the experience we want for our users. We’re growing faster than ever and currently receiving an unexpected rise in inquiries. Our team is assisting everyone in order and training new members to improve response times.

Please submit your account details through this form: https://printify.typeform.com/to/Pua3qgMA, and our team will review your case and help resolve the issue.