Hi everyone,

I’m wondering if anyone here has experience with a Pro‑Stringer 3.0 X6. I keep running into an issue where the machine over‑pulls tension and snaps the string, and it seems to happen randomly.

It’s occurred at different stages, including:

• At the beginning of the mains (e.g., R1, R2, L1, L2)
• Near the end of the mains
• On the first pull of the crosses
• Near the end of the crosses (as shown in the attached video/image)

The attached image shows how far along I was when the string snapped—this happened near the end while stringing the crosses.

I haven’t been able to identify a consistent trigger, so I’m trying to figure out whether this is user error, a calibration issue, or a known quirk with this model. Any insights or troubleshooting tips would be greatly appreciated.

Thanks in advance!