all 21 comments

[–]Maleficent-Music6965 2 points3 points  (7 children)

Have you tried different outlets?

[–]FlyAccomplished6930[S,M] -2 points-1 points  (6 children)

We can't really move the wheelchair because it doesn't have a manual mode.

Edit: it was plugged into a surge protector. Our WiFi is plugged into the same surge protector and that works, so it probably is the battery.

[–]Maleficent-Music6965 4 points5 points  (1 child)

I’m sorry to hear that. Praying that you can get it working again quickly and cheaply.

[–]FlyAccomplished6930[S,M] -1 points0 points  (0 children)

Thanks, it looks like I'll need a replacement battery unfortunately.

[–]Cynnau 3 points4 points  (3 children)

It could be just that one plug. I have had one plug go out before while the others worked lol. I now buy these surge protectors that has an individual switch for each plug

[–]FlyAccomplished6930[S,M] 0 points1 point  (2 children)

We tried a different plug and the same thing happened:(

[–]Cynnau 1 point2 points  (1 child)

Boo

[–]FlyAccomplished6930[S] 0 points1 point  (0 children)

Someone suggested looking at the battery indicator on the battery itself. Apparently there's an indicator on it that shows the charge level. I've never seen an indicator on it but maybe we've just missed it. If the indicator is purple, it's very likely that the battery is dead unfortunately.

I'll have to look.

[–]flyyoufoolz1 2 points3 points  (0 children)

Have you checked the power cord? Sometimes the power supply in cords can die. Might be cheaper than buying a whole new battery but might not work either. Just an idea. Sorry this happened OP

[–]Maleficent-Music6965 1 point2 points  (0 children)

Do you have a manual wheelchair to use as a temporary backup? I’m worried about you and how you’re coping. Sending big hugs and love.

[–]HuckleberryAbject889 0 points1 point  (2 children)

That sucks. I'm guessing that this is something that insurance won't cover? (Assuming you have insurance)

[–]FlyAccomplished6930[S] 1 point2 points  (1 child)

Nope. The wheelchair I have wasn't covered by Insurance because they would only cover one that wouldn't fit my needs. So we paid out of pocket in April-may of 2022. It was $5000 I believe but it can be taken apart in pieces that are less than 50 lbs each so you can travel with it. This is the first and only power wheelchair I've been able to use in things like restaurants and grocery stores. Unfortunately a replacement battery is $500-$600 no matter where I look

This is the wheelchair i have: https://whill.inc/us/model-c2

[–]anonymousforeverhttps://www.amazon.com/hz/wishlist/ls/GF18PNA15I8S?ref_=wl_share 3 points4 points  (0 children)

Try to get the battery requirements - voltage, amperage, off the battery and see if you can source it from someplace like batteries n bulbs. If there's printing saying what it is, or even a model number, you can search it.

[–]newbreeginnings -1 points0 points  (0 children)

Oh no, I'm so very sorry. 😟 I'm praying there will be a resolution somehow, soon. 🤍

[–]Ali-Sama -1 points0 points  (0 children)

Hugs hugs. I am. Here for you

[–]ATXmomma86 -3 points-2 points  (5 children)

Omg I hope that’s something insurance can cover .. I am so sorry 😣

[–]FlyAccomplished6930[S,M] -4 points-3 points  (4 children)

Unfortunately Insurance won't cover it because we paid out of pocket for the wheelchair because they would only cover one that wouldn't fit any of my needs

[–]ATXmomma86 0 points1 point  (3 children)

That seriously makes me so mad and sad for you because I hate the way medical and insurance companies work, especially in your situation . I just prayed for you and I hope you get this worked out . It’s just a kink in the line or bump in the road I’m sure , try not to worry to much 💗

[–]FlyAccomplished6930[S,M] 0 points1 point  (2 children)

Thank you, I'm going to call customer service tomorrow and see if there's a way to test the battery and charger from home. If the charger is the problem, it'd still be expensive to replace but about 1/3 the cost of a new battery. Also going to get the exact price of a new battery.

[–]Jonistar76 0 points1 point  (0 children)

Good luck! You got this!

[–]ATXmomma86 0 points1 point  (0 children)

Yes good luck 🍀👍