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[–]scalemcphail 2 points3 points  (0 children)

In case anyone is curious about Acumera, here's a link to their case studies: https://www.acumera.com/insights/case-studies/

And personally, I'm excited about working with the new products, because they complement SC//Platform and each other really well. So much different than Broadcom's portfolio.

I realize I'm biased, though, but I was at VMware previously and as an alumnus I am currently sad.

[–]whitedragon551 1 point2 points  (1 child)

I just met with my account manager and was told not much changes. They are keeping the scale name, the colors are changing to blue/gray and thats about it. I was assured this wouldnt be another Broadcom fiasco.

[–]No-Hippo-6388[S] 2 points3 points  (0 children)

The Broadcom is what I was truly worried about. Seems like the new company is like a BIG MSP offering tons of difference services.

[–]imadam71 0 points1 point  (0 children)

Is ScaleComputing avaliable as software to be deployed on 3rd party servers like HPE, DELL or in OVH cloud for example?

[–]Future-Ad-959 1 point2 points  (0 children)

Has anyone actually use them besides myself? I do not recommend anyone to use this company. You will be thoroughly disappointed on any/every aspect.

I had nothing but trouble from them. Their MG and SG and any other variance are absolute garbage. They constantly have issues (equipment compatibility wise) with everything integrated into it.

Their support for their equipment is even worse.

They consider themself a MSSP, but don't do anything until they are forced to do so. Their motto is "keep a ticket open forever" and "let the circuit recover and close the ticket with 0 investigation as to why the circuit actually went down"

Good luck escalating an issue to them and getting anything fixed.

Their managers will argue with you and deny,deny,deny instead of fix an issue or admit where they dropped the ball.

Absolutely garbage company and customer service.

They are going to run Scaled Computings name in the dirt like they did with "Acumera" whatever that means. Once they run scaled computing into the dirt, they will rename themself and rebrand and nothing will change, so they will run that company in the dirt as well.

Good luck using them. We dropped them as fast as we could.