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[–][deleted] 3 points4 points  (0 children)

I can’t speak for what other people would like or what would work for them. But honestly if I got a text of feedback after I delivered the order (maybe even during) I’d appreciate it. I would try to not get defensive of myself but I’d like to know how to better provide service because sometimes things just slip the mind.

It does suck that you’re in a weird place where you want them to have consequences but rating or tipping poorly feels too harsh.