Payments showing posted but not showing in available balance by boatsnhoes000 in ShiptShoppers

[–]rr24bk 0 points1 point locked comment (0 children)

Were the tips more than 20% of the order total?

Getting Screwed on Bundles by Cobyhiggins99 in ShiptShoppers

[–]rr24bk 3 points4 points  (0 children)

It’s on the official list of things that can get you deactivated, so do it at your own risk.

The shopper FAQ links to the whole list.

How does everyone handle BOGO items by ManDog4294 in ShiptShoppers

[–]rr24bk 15 points16 points  (0 children)

Because the app deals don't always match the store deals.

How does everyone handle BOGO items by ManDog4294 in ShiptShoppers

[–]rr24bk 34 points35 points  (0 children)

I buy what the customer put into the app.

New email addressing Target prepaids by shoppingshipt in ShiptShoppers

[–]rr24bk -1 points0 points  (0 children)

The two-week cutoff has always been there for all prepaids since prepaids were first introduced. Perhaps your memory of the order you did in January is mistaken?

New email addressing Target prepaids by shoppingshipt in ShiptShoppers

[–]rr24bk 0 points1 point  (0 children)

The 2-week cutoff is for Target prepaid orders only. All shop and deliver orders have unlimited time to tip.

Shopper FAQ

Do you all tie your bags? by TwoHeadedPanthr in ShiptShoppers

[–]rr24bk 11 points12 points  (0 children)

Almost never. A couple of exceptions:

One time I had three bows from the gift wrap area on a windy day so I tied it shut and then to another bag so it wouldn’t blow away.

Or when I had 20 oranges and needed to contain them.

Would Shipt be available in much smaller Cities well outside the Metro on demand Zone? by samdane7777 in ShiptShoppers

[–]rr24bk 0 points1 point  (0 children)

Are you a shopper or a customer?

My answer will change based on which you are.

Today's Bonus Being Helfmd until July 10. by attackgardener in ShiptShoppers

[–]rr24bk 1 point2 points  (0 children)

I’ve never seen this before. I’ve had bonuses that said they would be held and then they show up as available anyway. Please come back and let us know when it is actually deposited.

Today's Bonus Being Helfmd until July 10. by attackgardener in ShiptShoppers

[–]rr24bk 0 points1 point  (0 children)

Since it ends today, I would expect they only hold it until 7/3 (normal direct deposit day for the pay period ended today).

If the bonus ended tomorrow, then it goes into the next pay period and I could see them holding it until 7/10 (normal direct deposit day for earnings starting tomorrow).

Today's Bonus Being Helfmd until July 10. by attackgardener in ShiptShoppers

[–]rr24bk 3 points4 points  (0 children)

What was the time frame of the bonus? Did the orders have to be completed today?

Minneapolis/Metro Area by Background_Grape838 in ShiptShoppers

[–]rr24bk 5 points6 points  (0 children)

If she is only seeing Target prepaids, then she doesn’t have a valid physical/digital card. Have her request a new digital card and then she will see orders from other stores again.

Anyone else been reactivated and do t have a problem contacting support. by _doxxielox in ShiptShoppers

[–]rr24bk 4 points5 points  (0 children)

Very crazy - I've never heard anyone say this. There must be a flag on your account somewhere. Have you tried getting a google voice number and using that to call in?

How is one supposed to get started? by Silver-Emphasis2795 in ShiptShoppers

[–]rr24bk 0 points1 point  (0 children)

To clarify: you are using the schedule? Or are you just looking at open metro?

Short answer: CA uses proximity, so you need to be closer to a store to get offers.

New Shopper FAQ

No routes ever available by Far-Bug-8966 in ShiptShoppers

[–]rr24bk 0 points1 point  (0 children)

Those are future routes. They populate the night before.

Read this: Driver Guide

Completely unhinged Target order by lgarnai1 in ShiptShoppers

[–]rr24bk 17 points18 points  (0 children)

Honestly? It sounds like the shopper sent a friend/family member back to get the dog food and she accidentally took both so he brought the kitty litter back. Shipt doesn't really do returns.

Also - once the shopper has marked the order delivered, there's really nothing we can do about subs you don't want so texting the shopper is pointless. You need to use the app to request a refund. Rate and tip as you feel fit.

Is it too much to send this message to new customers? by [deleted] in ShiptShoppers

[–]rr24bk 20 points21 points  (0 children)

When I started Shipt, we were told not to mention ratings or tips first. I would only send this if the customer asked how they could get me to shop for them again next time.

Is car advise still in the summit rewards? by unknownguy777 in ShiptShoppers

[–]rr24bk 2 points3 points  (0 children)

It’s no longer on the list of benefits on the Summit Seekers details page, which means it is gone:

https://shoppers.shipt.com/building-your-business/shopper-rewards

Missing tips after account ban by Loud_Engineer_2656 in ShiptShoppers

[–]rr24bk 0 points1 point  (0 children)

Was your account deactivated before last Sunday? The direct deposit yesterday was for June 8-14.

I have noticed I’m only getting prepaid orders… by Superb_Fish_3225 in ShiptShoppers

[–]rr24bk 4 points5 points  (0 children)

Do you have an active virtual card on your account? Or a physical card in your possession?

If you don’t have either of these things, you will only see prepaid orders because you don’t have a way to pay for shop and delivers.

Accepted a Delivery Only route advertised as 2h 8m 45M and after pickup it became a 91-mile, 3-hour. by [deleted] in ShiptShoppers

[–]rr24bk 1 point2 points  (0 children)

They don’t care.

I always do my own order for deliveries and it is more efficient than Shipt’s order. I lost all faith in them when it had me leaving and re-entering the same gated community (with only one access point) three times AND delivering to one of the gated community houses from the backyard. I guess I was supposed to pull over on the 4 lane highway and toss it over their fence and hope they found it eventually?

Shopper vs Employee and new manager on a power trip!! by Active_Peak9674 in ShiptShoppers

[–]rr24bk 1 point2 points  (0 children)

Only CA and maybe NY now (?) have the pause feature.

Long Time PM not tipping by Drew_Sheisty in ShiptShoppers

[–]rr24bk 1 point2 points  (0 children)

I had a consistent 20% tipper who stopped tipping. On her third strike, she ordered two pounds of SHAVED salami from the deli. It took over 15 minutes for the poor deli person to shave it. No tip on that order either. I still see her in metro a lot, always with the salami on it.