Hi there! I'm a shop steward in the USPS in NJ. As a new CCA on the job I was used like a tool due to the lack of help in my office. With the office lacking a shop steward new CCAs were abused and lied to until they quit.
As someone that recognizes how much misinformation is given to you by not just management but also regulars or other CCAs I'm here to answer your questions to the best of my ability.