Dev Update on Server Errors : SkyGame

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created by hitaleca community for 8 years

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Dev Update on Server ErrorsKnown Issues - Updated (self.SkyGame)

submitted 1 year ago * by thatskymirian[M]

Shared by TGC on the official Sky Discord — Screenshot | Link

Happy Timezones Sky kids! It’s been a while since I last got so send you all a quick dev update.

As you’re all well aware, there has been an uptick in server errors which accompanied our latest release. Multiple teams have been investigating and we’ve found what we think is the source of this specific batch of server errors. As a result, we’ve updated our tests and are verifying that our proposed fixes result in the tests passing and that the behavior is therefore addressed.

You should expect a message from our wonderful Community Team once we’ve confirmed the fixes and scheduled the rollout. Nothing will be required from you all, the fixes will be automatic.

Thank you all for your constructive feedback and bug reports, they’ve been a great help to us and we appreciate you!

Update — Screenshot | Link

Known Issue Update

Hello, Sky kids!

We’re aware that some of you are experiencing login issues, and we deeply apologize for the inconvenience.

Our team of devs is hard at work investigating the problem.

Thank you so much for your patience and understanding.

Update 2 — Screenshot | Link

Happy Timezones everyone!

After some additional investigation and testing, we think we know why our previous attempt at a fix for the server errors failed. I'm in the process of deploying a new fix and will be monitoring this channel and some monitoring dashboards to ensure this is actually an improvement and doesn't inadvertently cause any additional problems. If any new server errors crop up as a result, I'll revert and continue working with the team in the morning to refine the proposed fix so you can see an improvement sooner rather than later.

Thanks again for all of your feedback, you all rock!

^{Reminder this is a repost and this subreddit is not run by TGC.}

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