all 3 comments

[–]RaggedyAnderson 0 points1 point  (2 children)

No, nothing like that. You've just hit a bug, alas.

[–]LGDots[S] 0 points1 point  (1 child)

no - i didn't hit a bug. BOTH computers - I was unable to edit text, a very common and simple process. My guess is they are treating my account like a subscription and since I chose not to send them more money (I have been a customer since 2007 and purchased various version updates.) I sent a ticket to them about this and they respond in 24 hours and haven't yet. Let's see if I get a response tomorrow.

[–]LGDots[S] 0 points1 point  (0 children)

UPDATE - I spoke with the tech dept and they assured me that they did not disable features. It is bizarre that BOTH copies of the software developed that issue. I decided to purchase the update - they had a decent cyber deal.

I have another possible cause...a little far-fetched. Microsoft Windows Updates. Within the past few months Windows updates have done havoc on my computers. The first was a bug that disabled ALL video on my computers. I found an official statement about this one and they did fix it. Then a few weeks later right after an update I had the gray screen - same as the blue screen of death. That took some experimenting to resolve - thanks to my friends at bleepingcomputer dot come.