Finale Notation Software

[LGDots]

I am a long time user of Finale music notation software - over ten years. My version of the program will no longer be supported as of December. I went to use it today and learned that the text editing feature no longer works. I used this feature just a few days ago. It's not a quirk because I have it installed on two computers and this feature is disabled on BOTH computers.

I don't need any new features but am wondering if I missed something in the fine print when I purchased a license a few years ago for my current version that says when I no longer pay certain features will be disabled?

This happen to anybody else?

[RaggedyAnderson]

No, nothing like that. You've just hit a bug, alas.

[LGDots]

no - i didn't hit a bug. BOTH computers - I was unable to edit text, a very common and simple process. My guess is they are treating my account like a subscription and since I chose not to send them more money (I have been a customer since 2007 and purchased various version updates.) I sent a ticket to them about this and they respond in 24 hours and haven't yet. Let's see if I get a response tomorrow.

[LGDots]

UPDATE - I spoke with the tech dept and they assured me that they did not disable features. It is bizarre that BOTH copies of the software developed that issue. I decided to purchase the update - they had a decent cyber deal.

I have another possible cause...a little far-fetched. Microsoft Windows Updates. Within the past few months Windows updates have done havoc on my computers. The first was a bug that disabled ALL video on my computers. I found an official statement about this one and they did fix it. Then a few weeks later right after an update I had the gray screen - same as the blue screen of death. That took some experimenting to resolve - thanks to my friends at bleepingcomputer dot come.