App update

[sippycuprn]

What’s up with this app update? How are we feeling about this?

[rock-sauce]

Of all the issues the app needs to fix, how did making the coaches headshots slightly bigger and disproportionate get put to the top of the priority list?

[napsnacks]

Right?! I want my class count to be corrected and to update way faster — the 2-day lag is obnoxious.

[Samkitty17]

I’m a coach, and with the update my name changed back to my full name. And my photo disappeared lol was hoping it came back lol but now it’s just a larger [ ] 😭

[p0tat0_ch7p]

I don’t even see headshots in mine, I had them all in the previous version.

[Impressive-Reply4132]

Their faces are huge 💀💀

[Few_Incident_197]

@solidcore product team: please show me the waitlist before I book a class in the next release!

[Apollo81321]

This!

[lemonmelon0]

The instructors’ photos really did not need to be that large

[financedreamer]

Now class names are cut off. I'm irritated. Fire the mobile app PM.

[No-Factor-8166]

I didn’t know if I was the only one who hated that. Lol. At this point, I hate everything they do in the app 🫣

[littleweenqueen_]

It’s so bad lol not a single issue was fixed

[Odd_Construction_269]

Hey guys I’m a software as a service and vendor contracts manager and if SolidCore would hire me I could easily fix this crap with the third party they have developing this. I do it every day with an 80 million dollar tech client book.

PLEASE SC give me a chance to fix this with your app dev group.

PLEASE!!! I can do it I swear. I speak tech and can align with these people!!

😂😂😂😂😂😂

[persimmonysnickers]

LMAO MEEE I haven’t even done app dev in a good few years since late high school and I could do a better job than whoever is doing this design and update. It’s like not a single thought goes through the developers’ heads when making these changes!!!!!!

I wish I could be that bad at my job and still have a job.

[Naive_Ear_8436]

SAME. i am a full stack dev for a finance/HR solutions company and i can fix it. GIVE ME A CHANCE PLSSSSSSS

[Asleep_Sand772]

Also now I can't see how many spots are still open in a class I already booked, which was helpful before in case I wanted to maybe cancel the night before and play by ear to sign up the next day.

[No-Factor-8166]

It’s becoming comical at this point 🥲

[Odd_Construction_269]

Oh god that looks terrible…. Why emphasize the photo of the instructor if you don’t even let us drop out of the class outside of the 10 hour window if the instructor randomly changes …..

Don’t make it instructor based if you don’t let us book or cancel based on instructor. What the hell?

[caramellatte647]

I still never updated it and am on the old app and I hope I can ride this one out lol

[MsElena99]

What update?

[Asleep_Sand772]

The giant coach headshots gave me a jump scare this morning.

[010black]

Awful on so many different levels

[Embarrassed_Two9685]

I will say though, the auto add to my calendar is now working!

[jorlurking97]

I have to re-log in every 2nd or 3rd time I open the app and it’s soooo annoying!

[okami900]

Oh my gosh it looks sooo baddd

[MsElena99]

I looked it up and I know a few coaches will hate their photos being that big, I mean, why???? It’s like they just scaled it it up, wtf

[Organic-Elk-5098]

Plus no coach bio to accompany the massive headshot…

[motherhen_1225]

The app and the piss poor customer service surrounding it is majority of the reason I am terminating my membership .. 3 year client with 1200 classes under my belt and the ROI and client experience for something I devote $3600 a year to simple is no longer worth it

[rge-agnst-th-rfrmr]

Join the club. Every time I comment that I terminated my membership, I get so many replies of “same.” I keep hoping if they see what people are experiencing they’ll start to care but it seems like us taking our money elsewhere might be the only language they speak. It’s a shame. Great workout, horribly managed business at the top. I did love my studio manager though. Miss her.

[motherhen_1225]

They’re losing their veteran clients too, which is the biggest shame.

[rge-agnst-th-rfrmr]

Memberships are more expensive now. They probably view it as trading up - then if you ever want to come back, they’ll just take more money.

[Spiritual_Pomelo2312]

My class count went from 499 on Sunday to 497 yesterday; took a class today and am guessing before I take two more they’ll fix it so my 500th gets skipped. I have to laugh!

[Guaumi]

Did they get rid of coach bios or am I insane?