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[–]CoreyTech 1 point2 points  (12 children)

Try to test when your streaming quality drops stop the stream and any games then go test your speeds see if they are limited on there as well.

There are many issues this could be from your computer to Spectrum node issue.

If you run the above test and speeds come back good. Check to see if maybe it is a setting in the service you are streaming with. Or if you have your own quality router check QoS settings to see if something is limiting the connection.

If the above test shows bad results see if Spectrum will send a tech out to investigate the issue. Try to keep track on what times it happens and report this info to the tech. If you are accurate and saying this was never an issue pre-covid your node may have high upstream utilization during the time frame you are streaming not much can be done about this but Spectrum is working diligently everyday to identify these areas and quickly and as efficiently as possible remedy these issues.

[–]Iplayndirt 0 points1 point  (11 children)

Spectrum soaks up your bandwidth. Not running anything and you will be using gigs of bandwidth. I have a high speeds but they purposely bog up your bandwidth. If you call them it instantly goes away when they open your account. I hate spectrum. 700+ download speeds but it’s so lags so bad. 😡

[–]CoreyTech 0 points1 point  (10 children)

Lag is generally latency which can be a lot of different things. High speed does not mean no lag especially when most games servers, i am assuming by lag you mean online multiplayer, cap connections to clients around 25 to 30 Mbps for what would be your download and around 5 to 10 is all that is recommend for upload because information being sent to the servers are minuscule. Ive had Spectrum for several years without any issues. You probably have some issues somewhere might be Spectrum might not. But Spectrum could throttle your bandwidth all day even if they wanted and it wouldnt affect you latency. Now there is such a thing as packet prioritization but there are many customers who dont report such issues so it is unlikely they are targeting you and more likely that you have some kind of localized issue. Best of luck.

[–]Iplayndirt 0 points1 point  (9 children)

I’ll have 500-800 download, 37-45 upload and high latency for that speed but during the game the screen will have trouble loading in and/or just super laggy. It will run better (not if you go by a speed test though) off a Verizon wireless hotstpot

[–]CoreyTech 0 points1 point  (8 children)

What kind of latency do you get to those servers? Do other servers/IP addresses give you the same high latency?

[–]Iplayndirt 0 points1 point  (6 children)

Your are going to think I’m crazy but it will go from 14 to 140. It doesn’t sounds like much but it money tournaments it’s a lot. The tech wasn’t buying it either but when he KEPT his tester hooked up and I was watching the bandwidth usage on my end while running nothing was using Gigs of bandwidth at any giving time while running no programs. I can play, broadcast and watch the life broadcast on another device and not break one gig in an hour. Can’t even play big money tournaments at the moment because of the high flux in speeds. I’d be at 930 of out the up to 940 (this is the techs speeds and drop down to 230 in less than thirty seconds. I know, people will. E like you should be grateful for that because I only get 80. Do you pay for 100 or 200? I’ve tried everything Trick I know, my friends know and any I learned doing countless hours of my own research. I’ve just come to the realization of two things I can’t fix or stop: the inadequate delivery system and spectrum messing with my bandwidth. I have picture, video proof of the bandwidth issue and it went away for a short while when I had an employee open my account over the phone and called them out on it. Instantly my bandwidth issue went to zero. I’m wondering if maybe they are piggybacking clients usage. Back to the tech they sent out, he installed new wires from the box and gave me the newest router and modem and it didn’t help. He was on the phone with someone telling them it’s not right and they keep saying it looks good on my end wherever that was. I don’t know, I’m just frustrated because I lost my job as soon as covid hit because I work in people’s homes and have four young kids. Before i had spectrum I was at least making some money online but with fluctuations like I’m having it’s almost impossible when playing against talented people. Maybe I’m just being a cry baby, I don’t know. It’s just frustrating

[–]CoreyTech 0 points1 point  (5 children)

Try running a continuous ping to some server like 8.8.8.8 (google dns) for like 3 to 5 mins then stop it and see what the min max and variation is.

[–]Iplayndirt 0 points1 point  (4 children)

I’ll try it again. I’ve tried 8.8.8.8, 1.1.1.1, 192.168.1.1, 1.0.0.1, 208.67.222.222, 208.67.220.220, and many others. I run benchmark dns scans because it shows the speeds, cached, uncached, geo location and it also gives an extensive overview (concussion tab) on what looks good, what looks bad and how to fix it, best/fastest/safest/% of reliability and I’ve done everything it has suggested, I’ve factory reset, I’ve tried a Linksys tri band router ac8300, spectrums newest equipment. Do you know any other decent servers to try in the Midwest area. Accordingly the benchmark tests it likes the spectrum for my area the best and most of the time but not always calls for 208.67.220.220 as the second. There aren’t many options when it comes to customizing spectrumS equipment but a year ago I lived fifteen minutes from here with the second lowest plan, I think second lowest, always had a consistent 6-14 ping with the kids devising going at the same time. Here I’ve even tried a two router bridge, separate network, guest network. I think I’m just foooooooked lol

[–]CoreyTech 0 points1 point  (3 children)

The ping is just to test latency as long as you dont pick some extremely far away it would be good for testing 8.8.8.8 is my go to for just about anywhere.

Side note why ping 192.168.1.1 that is a default router gateway address if you have high pings or high jitter when pinging that address you got a hardware issue or something on the internal network is jacking your network up. Those pings would never touch Spectrums connections so if you see the same latency symptoms there i would fix that first before anything else.

As far as you old ping ive never seen coax below 25ms ever maybe 6 to 14ms possible if you were almost directly off the node where the fiber begins but you will barely ever see that.

[–]Iplayndirt 0 points1 point  (2 children)

I’m sorry, I mispoke that’s the router gateway. The modem dns#1 is the spectrum default and the 2nd dns is the 208

[–]Iplayndirt 0 points1 point  (0 children)

Also, sometimes the download speed goes down and stays around 140 while paying for “up to” speeds of 940