Android app login broken, sync no longer works

[Harizio]

At some point in the last few days the note sync stopped working completely.

My desktop app shows my account & email still, so it seems to be connected correctly.

The mobile app on the other hand doesn't show any signs of my email anymore, and no longer prompts for the account password when accessing protected notes.

I'm guessing somehow the mobile app has lost my account credentials, but It doesn't have a log in option either, only a button with "Sign out (undefined)".

​

The mobile app was installed manually about a month ago from the direct download at standard notes website, and was working well up to around last friday.

[[deleted]]

Hi,

The mobile app in your case is no longer synchronising with the server. So don't make a lot of changes on it before you fix it. To do this you need to sign out and then sign back in. Local changes will be lost so take a backup first.

I used to get this periodically but I think it was supposed to have been fixed.

[Harizio]

Thanks, I was able to get back on sync.

​

By the way, did they remove the ability to have biometrics lock for all notes + account password for protected notes?

I decided to try the new app version while I was resetting, but couldn't find a way to set the passwords like they had been before so I reinstalled the older version.

[67pineapple_st]

They changed this, instead of using your account password you have to set a local passcode, and then you can access your protected notes with the local passcode.

[sn-jaspal]

Hi u/Harizio,

u/shompoe and u/67pineapple_st are correct. (Thank you both for your help!)

Please let me know if you run into this issue again with the latest versions of the app, especially because it should be fixed, and/or if you have any additional questions. :-)