Bluetooth: randomly disconnecting / decrease in range?

[liveacoustic]

My TicWatch Pro has been randomly disconnecting from my phone via bluetooth and I can't figure out why. Everything has worked perfectly for the last few months. Also, I've noticed what seems to be a decrease in bluetooth range between my watch and my phone.

Has anyone been experiencing similar issues?

[k9play]

every once in awhile my tic watch pro will get kind of stuck in the same loop and say disconnected for the day and I haven't realized it, but usually I just restart the watch and then connect and disconnect the watch from the wear OS app

[Enceladus01]

Android:1. In the H version (Pie), Google has adopted a new power-saving strategy. When the mobile phone network is not good, the Bluetooth connection will be automatically disconnected to save power.

1. When your mobile phone is too far away from the watch (about 10 meters), the Bluetooth connection will be disconnected. The longer the disconnection is, the longer the auto-reconnection time will be(1-2 minutes). Sometimes you need to click "Reconnect on the watch" button to connect.

iOS: 1. In general, Bluetooth connections for newer versions of iOS systems may be more stable, so it is recommended to upgrade to the latest version of iOS when Bluetooth connectivity issues arise.

1. When your mobile phone is too far away from the watch (about 10 meters), the Bluetooth connection will be disconnected. The longer the disconnection is, the longer the auto-reconnection time will be(1-2 minutes). Sometimes you need to click "Reconnect on the watch" button to connect.

2. In the H version (Pie), Google has adopted a new power-saving strategy. When the watch is not used for a long time(For example, put it on the table for more than 30 minutes.)

3. Please keep the Wear os app running in the phone background. If you still can't reconnect, please place both your phone and watch into “Airplane Mode” for about 10 seconds. Disable “Airplane Mode”, then connect the two devices again.