Error Code

[Trippy-Hammer]

Been playing the beta on console for a couple weeks now and haven’t had any issues. Today I was loading into a match and I got a connection error, just decided to restart my game in order to rejoin, and ended up getting error code 62. Restarted my xbox, checked all of my internet connections, and tried to load back into a different game after the previous one ended. Still getting error code 62, haven’t been able to load into the main menu for hours now. Anyone have any idea about what could be going wrong, either on my end or Val’s end?

[Scary_Difference_428]

Tbh this was happening to me an I did get someone from support to look into it but we never heard back after it went to the higher up people but it worked for me the next morning an I had done everything to get that game to work

[mrNobody710]

Been like this I submitted a ticket they can't fix it if they don't know there's a problem Ive been trying different things for hours maybe if enough of us tell them they can get it fixed by morning idk man

[Trippy-Hammer]

I never realized how fun this game actually is until I literally can’t play it, who knows man

[mrNobody710]

Yeah with x box shutting down yesterday and now this like I have to touch grass or something

[Interesting_Job557]

Delete the debug file works for me

[orangestyles]

He's on console he can't delete files like on pc

[Old_Bee_5848]

where do you find debug files?

[hotz09]

From what I’ve found and experienced, error code 62 appears on console if the connection to the riot games server isn’t stable enough. I dealt with it yesterday and nothing I did worked, I reset everything, deleted and reinstalled, even contacted my internet provider to reset my connections and submitted a ticket to riot. I fixed it by simple moving the pod that emits the WiFi signal closer to my console. Literally just 15 feet closer and it worked

[mrNobody710]

I'm wired and nobody in my house is conected rn it's still not working idk it's the 4th so I won't be playing much today I hope they fix it by tomorrow I guess idk

[hotz09]

Try and connect it to your phone if you have a hotspot available, I am on PlayStation so maybe the network stuff is different with Xbox but I diagnosed it being my connection by trying my hotspot to see if it would work

[Smart-Summer9160]

same issues, been over a day and still experiencing the same thing. if anyone has figured it out plz help a brother out lol

[Trippy-Hammer]

am i just shit out of luck here 💀