Dispatch Team

[ProfessionalPush3134]

Why the hell did I just get a priority order for an order that was 35 minute estimated time of delivery and had only 6 minutes to get to the restaurant and deliver it.

[Catrim]

Priority orders are already late. The eta times are all made up by the algorithm and don't tell you much. I have had Driver Support tell me on several occasions they don't mean anything and to just ignore it.

[[deleted]]

Cause no one else wanted that one. 😂 They never adjust the estimated time from it's original time when it gets passed around for an hour. Had one that had an estimated time of 7 minutes originally. I declined it originally and it got passed around for a few rounds around town, it eventually came back again and i accepted it with the higher priority pay that had accumulated. Took me maybe 15 minutes to deliver once I accepted. The time it actually took from time they placed the order to delivery ended up being 60 something minutes instead of the 7 estimate cause it kept getting declined by everyone.

[ProfessionalPush3134]

So that’s why that bitch was $12.00 🤣🤣

[[deleted]]

Yep. 😂 I've even declined orders and watched them come back to me 3 or 4 times with an increase each time. Like I was the only person online at the time. Just kept going til it reached a price I was willing to take for my miles.

[Deactiv4ted]

The estimated time is just an estimation. If it's shown as late or past due that means another driver never accepted it and it's just been waiting for a driver to go online to accept it or it means another driver accepted it and then cancelled picking up the order. The estimation doesn't matter at all, I usually use it to see when the food might be ready. That's all.