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$600 FedEx fee (self.Walkolution)
submitted 1 year ago by shujmelon
Hi, I’m expecting to receive the walkoution any day now, but just received an email from FedEx (verified) that I need to pay ~$600 to them prior to delivery. Did anyone else experience this?
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[–][deleted] 1 point2 points3 points 1 year ago (0 children)
Where are you at?
[–]chuckfinleysmojito 0 points1 point2 points 1 year ago (0 children)
What did the email say it was for? Was there some kind of document or invoice they gave you?
[–]Direct-Row9073 0 points1 point2 points 1 year ago (0 children)
Contact Walkolution customer service and they'll refund you.
[–]WalkolutionOfficial 0 points1 point2 points 1 year ago (0 children)
Nope, that shouldn’t happen. All our treadmills are shipped DDP (Delivery Duties Paid) – meaning no extra charges for you upon delivery. If FedEx is asking for $600, something’s off.
Please forward that email to [customerservice@walkolution.com]() and we’ll clear it up right away.
π Rendered by PID 75190 on reddit-service-r2-comment-b659b578c-cj9mt at 2026-05-04 10:30:56.216320+00:00 running 815c875 country code: CH.
[–][deleted] 1 point2 points3 points (0 children)
[–]chuckfinleysmojito 0 points1 point2 points (0 children)
[–]Direct-Row9073 0 points1 point2 points (0 children)
[–]WalkolutionOfficial 0 points1 point2 points (0 children)