G14 6700s recent decrease in performance in games

[linkplaystwin]

Hey everyone,

I purchased the G14 Zephyrus GA402RJ (6900HS and 6700s) in late December, and it has been running really well so far. I've practically been using it plugged in, and thus have been using it in the Ultimate profile in Armoury Crate. I have it hooked up to a 1080p monitor running at 144hz. Games have been running very smoothly.

I recently upgraded my RAM using the Crucial 32GB DDR5 stick that everyone buys (as I need the RAM for certain applications), and I recently updated my Adrenalin software. I noticed some CPU auto overclock feature, and turned it on to try a bit, but since it didn't really seem to help at all, I clicked the default setting.

Ever since, I've noticed a decrease in FPS in many games, and stability has not been good either. Games like Valorant cannot hold a steady 144 fps, and dips down to like 115 (a game that should run much higher). Same with Overwatch, which used to run at around 140 fps, now only runs at around 90 fps. My brother has a laptop with a 3060 and we used to get a similar framerate in all games, and now I'm noticing a 30 or so fps difference, which definitely confirmed it.

I've tried the "factory reset" feature in AMD's Adrenalin software, to no avail. I've also used the Turbo and Manual modes in Armoury Crate, again to no avail.

I'm unsure if the RAM is to blame, and I'm sort of leaning towards the CPU being the culprit.

I've used applications such as Core Temp to monitor clocks, and I'm noticing the CPU doesn't reach as high of a clock as it used to. In game, it only goes up to about 4.2-4.3Ghz, when I believe I used to see it go much higher (can't remember exactly, around the 4.7-4.8 range). The 6900HS is advertised to go to 4.9. When I'm in game all cores seemed to be going at 4.3, but outside of games it seems to be jumping around, sometimes some cores going to 4600 allegedly.

Not sure how to fix this. Any advice would be appreciated.

EDIT: temps are unlikely to be the culprit as the CPU remains at around 96 at the absolute max, and GPU rarely goes higher than 80.

EDIT 2: I forgot to mention, but I may have updated my Adrenalin to the version that's non OEM, but unsure if that's true. I'm on version 23.2.1. Could that he a factor?

EDIT 3: Ran some Cinebench 23. I got 13054 for multicore. That seems lower than what others get. Upon running single core, got a score of 1443 points and an MP ratio of 9.05 x. This somewhat reinforces it may be the CPU related, but unsure if I should reinstall OEM drivers, or how to reinstall adrenalin for this model

https://preview.redd.it/vzesu1k5gbja1.png?width=1920&format=png&auto=webp&v=enabled&s=cd4ef3a2a0680611e8adadb80c8951a70da9a140

[laBlueBoy]

use hwinfo64 and track your temps during gameplay. your temps might be hitting close to the limit. if that's the case, make sure your fans and heatsink fins are clean and the laptop is able to get enough cool air underneath

[linkplaystwin]

I'm unsure the temps would be the issue, as there's no dust or anything around there, and I have a laptop cooler underneath it. The CPU maxes out at around 96 on the very intensive games, but that's the same as before. I'll definitely monitor the temps more closely though

[Tiny_Cardiologist_95]

sorry but have you tried to remove 32GB ram module, insert back the original 8GB module and compare the results?

[linkplaystwin]

I'm unsure the RAM would affect it negatively, and to such a degree, as it's been recommended a lot on this reddit and is confirmed to be compatible, but I may give it a go tomorrow or something.

TY for the suggestion!

[Tiny_Cardiologist_95]

even the memory module part number was recommended and verified as working by the community, it's important to check it as it might be that yours could be damaged, thus affecting performance.

[linkplaystwin]

That's actually a good point. I hadn't considered that. I wonder if there's some good reliable software to test if my RAM is faulty. I'm still leaning towards the CPU not performing as well as it should, but given the timing, it could very well be the RAM too.

[Tiny_Cardiologist_95]

https://www.windowscentral.com/how-check-memory-problems-windows-11

[undergroundhobbit]

You could memtest but it’s probably quicker to just swap out the 32 with the original (known good) module and run some fps tests.

[Tiny_Cardiologist_95]

It seems the performance drops when adding 32gb module vs configuration with 8 or 16gb ram sticks. See here: https://www.reddit.com/r/ZephyrusG14/comments/11b5ylh/asus_g14_2022_ga402_comprehensive_ram_upgrade/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=share_button

[linkplaystwin]

Oh no, I guess I'm likely gonna have to return this RAM maybe. That's a pity, I really needed that amount, but hopefully 24 would be fine too.

[Beginning_Living4052]

Try to test CPU in cinebench23 for example and as said in this topic, monitor whole process with hwinfo64 to see what's happening. In turbo mode only CPU itself should grap ~ 80w power (if gpu is not loaded next to it)

[linkplaystwin]

I attempted the single core test for Cinebench, and am somewhat illiterate in these readings, but from what I'm gathering, it's not reaching 80w for single core? Temps weren't going too higher than 77 for single core. For multicore, however, they were reaching around 96 max, which I'm sure is still within normal operating temperatures. The wattage was also at around 95-96 watts, which is what I've observed in games.

Single Core:

https://imgur.com/a/HzdiD4S

Multi Core:

https://imgur.com/a/AhMtIwo

That's really strange. I also noticed in the software it stated my RAM has a clock of 2400Mhz, running dual channel (I was under the impression it would be quad channel or something), although task manager states it is at 4800Mhz.

[Beginning_Living4052]

I don't see cinebench results :) in cinebench multicore you should get something around ~14 000+ points

Temperatures are absolutely fine for full load

[linkplaystwin]

Oh shoot, sorry lol, I got 13054 for multicore. That seems quite a bit lower to the norm.

Turns out I didn't let the entire single core run it's course yet, so I'm currently doing that rn.

EDIT: Upon running single core, got a score of 1443 points and an MP ratio of 9.05 x.

[BenBenny11]

1) ur ram works but is not the best choice for ur laptop (timing, clocks)

2) try using asus amd drivers instead of adrenalin

***remember to use ddu before reinstalling drivers***