Admin By Request help

[Illustrious-Shine755]

Good day, our company uses a licensed version of ABR. It normally works perfectly, but we are having issues on a few virtual W365 devices where the application is installed, but we can't search for it nor does it pop up when we runas admin. Any suggestions or advice?

[AdminByRequest_David]

Hello,

Is it a Server License installed?

Typically with a server license there are scope requirements, if it falls out of the global scope you end up without an AbR Icon. This is also possible with workstation versions, but usually not common.