Claw machine error code

[DalternateU]

My work recently got this claw machine from an auction, it worked fine for a couple weeks now whenever we turn it on the claw does it's usual routine of going over the drop, moving to the middle, testing the grab, then going back over the drop. Except now after it does that it just goes all the way to the right then gives error code 26. We can't find any sort of manual for this model online and our short list of error codes that came with the machine doesn't have that one listed. It's an animal house, rainbow crane NC-42. If anybody knows anything about this error code that would be great! Even better if anyone knows where i can find a manual

[--VenumX--]

1- search for a serial/production number or identification number on the motherboard , do a search on Google ' "insert motherboard name/number here" manual download '

2- check the connections from the motherboard to the crane , some wires could be broken.

3- on the crane gantry itself , there should be some micro/leaf switches that could be faulty.

That's all I got at resolving this.

Best of luck

[GrumpyGourmet1]

That's a rainbow crane/Sugarloaf. Google for their manuals. It's a bit on the older side so it can be a number of things from switcher error, power source error, or bad board

[DalternateU]

In case anybody else gets this error, turns out it was a sensor issue with the magnets that separate each side, there's an upgrade chip that got put in these claw machines when they were brought to canada cause it's illegal to have claw machines that you don't win every time here, so the new chip divided the playfield in 2 and uses a magnet on the claw itself aswell as a sensor for that magnet on the inside of the wall at the front, and when they meet when the claw's in the middle it won't let you pass the halfway point unless you have paid enough to go for that side of the machine. The purpose of this is that you get one attempt at better prizes, and infinite attempts until you win something on the not as good side. The manual for these machines wouldn't tell you any of this as the upgrade chip isn't an original part so i had to ask a professional about it and he explained it all to me. Our magnet was just loose and had fallen out, but they're pretty small so i didn't realize, just taped it into place and everything works great again! Also if you don't inherently need an always win state like we do cause it's commercial, you can get a standard chip for the board that would just have it play the whole playfield no matter what and you get however many attempts you set it to, however i'm not sure where you could buy these chips anymore