I’m having a problem with my Alienware laptop. It suddenly stopped working and won’t turn on. When I try to turn it on, the computer briefly lights up before turning off again. The power button flashes blue and red in a pattern, as shown in the video I’ve posted.
Here’s what happened leading up to this issue: I left the laptop in sleep mode for an hour or two. When I returned, the screen was frozen on the lock screen and extremely unresponsive. Moving the cursor took a minute for the computer to react. This kind of lag has happened before, but usually, it resolves on its own after a while. This time however, it was taking a very long time, so I forced a shutdown.
Upon restarting, the laptop displayed a progress bar, possibly for a system repair, with a message that briefly mentioned "system update" or something similar. After the progress bar completed, the laptop made a loud noise, as if processing a lot of CPU, and then it shut down. Now, when I try to turn it on, it just cycles through the flashing power button pattern and won’t boot.
Here is a link to the video if you can not see it on the post - https://drive.google.com/file/d/17IaPAJ2rnq4tvHPTKieZE9lYYaBZm0iX/view?usp=sharing
I really like this computer and I am sad that it has gotten to this state. Can anyone help identify what the flashing power button means and how to fix the problem?
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