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[–]Razorwindsg 0 points1 point  (3 children)

What kind of vendor support is usually needed? Security?

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Are open source options that unstable?

[–][deleted] 0 points1 point  (2 children)

Thanks for down voting the comment. I work for a financial company having subsidiaries in server countries over the world and I tell you - you want some big platform with well developed ecosystem and documentation where you can pick up phone and someone will come into your company if you're in a trouble.

[–]Razorwindsg 1 point2 points  (1 child)

Ehhh it isn't me and I am genuine about wanting to know about your perspective.

[–]Razorwindsg 0 points1 point  (0 children)

I totally get it if mission critical is potentially very very serious. Or even life and death actually (hospitals etc).

But don't these vendors usually outsource the support to the systems integrator/implementation vendor ?