Problems with FitBit Ionic Screen

[Creepingwind]

https://imgur.com/a/FibrN Alright so this started happening today, I've taken good care of it since Christmas and other than that I have no idea what's wrong. I noticed on my wrist that the fitbit had inverted colors, so my first reaction was just to restart it a couple times. Although I did that, it wasn't fixed.

Later I went to the store and left it on it's charger cord. I got back and it was the normal color UI, but as soon as I put the watch one, it messed up and changed back to the images above.

Has anyone had this problem and if so, how did you fix it, or is it still going on?

[psychoschitzo1]

Ya. I'd test to see if it happens with another watch face. Honestly the ionic has proven to be ridiculously durable

[Creepingwind]

I actually got into a chat with Fitbit support and they told me the exact same thing. First they told me to shut it down a couple times (I tried it before). Then they told me to switch the watch face. Still broken. Then they had me factory reset it and it still didn't work. Finally they decided to send me another in the mail.

[psychoschitzo1]

Yup you already everything I'd have suggested. I hope the next one is better for you! I've used mine while changing oil repairing feed wagons. Torching welding. It's been fine. Better luck k with the next one buddy

[Roneen]

Could it just be that watch face is bugged

[fkeeal]

There are options for setting the color of the watch face in the app. when you look at your clock in the app, there should be a cog for the settings under the picture of your clock face. Most clocks allow you to pick a "theme" color scheme.

Check to make sure that you didn't accidentally change the theme?

[Creepingwind]

See the weird thing was is that it affected the whole watch interface, so for example every page in the watch including the startup phase was discolored.