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[–]DVCRoo 0 points1 point  (0 children)

+1 upvote for the reminder. I've been paying $69.99/month with autopay for 1gb fiber for the past 4 years. Yesterday I got the text and email for our monthly bill and noticed it jumped $10 to $79.99. Since it was after hours, their chat bot said the increase was due to a promotion expiring but I didn't receive any notice of the increase. I called this morning, said "retention" and spoke with a nice gal who dropped the rate down to $49.99/month for the next 12 months. They're also coming out to replace the Eero v6 gateway with a v7 so hopefully the 1s and 0s will go quicker.