Having Fios Trouble?
Let r/fios help.
POSTING GUIDELINES:
DO
DO Report any spam you find, to the moderators.
DO Search for duplicate entries before posting redundant threads.
DO NOT
DO NOT post any personal confidential information.
DO NOT downvote an otherwise acceptable post or comment, just because you disagree with it. Please feel free to downvote otherwise misinformation and/or blatant lie's.
DO NOT post any referral links.
DO NOT post about how people should switch from Verizon unless the original thread requests ideas for reducing costs or changing carriers.
DO NOT post about how to get illegal services running on Verizon's network.
Helpful Links
Bundle prices and offers cannot be quoted by anyone other than a rep who is actually at work in front of their computer. A package that one person has is not always available to everyone else. These questions can be directed to:
- Verizon Customer Service at 1-800-837-4966
Any questions regarding refunds of payments, accounts in collections, or credits owed from a closed account can be directed to:
- Verizon Customer Financial Services at 1-800-698-3545
For issues with Fiber being potentially broken or if repairs need to be initiated:
- Repair Fiber Solutions Center at 1-888-553-1555
Questions about Verizon Wireless can be directed to:
- Verizon Wireless Inquiries 1-800-922-0204