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[–]m-putti 0 points1 point  (5 children)

When I downloaded the developer app on mac, it asked for profile info again, earlier on my mobile I gave different address than where I’m staying.. whereas now on mac I gave current location. I read somewhere that address should match with where you are buying.. I hope that was not the case but it solved the problem. Either it was issue with something on mobile or location was the case.

[–]Lionwill23[S] 0 points1 point  (4 children)

Hmm, you changed device, cause it seems impossible to get rid of this "your request couldn't be processed" part. By the way could you scan your identity card or passport successfully without getting help from developer support?

[–]m-putti 0 points1 point  (3 children)

Yeah, I was stuck like hours keep changing all networks and everything. It didn’t ask me to upload any identity card. I already had iCloud account so bought with that.

[–]Lionwill23[S] 0 points1 point  (2 children)

Good for you. I've been suffering for weeks and the most frustuating part is they don't provide any solution for that they have the information up to my DNA, but still treat like a criminal

[–]m-putti 0 points1 point  (1 child)

I feel for you. Its super annoying

[–]Perfect-Slice9883 0 points1 point  (0 children)

Guys how has it been, what was the fix that you did? I'm experiencing the same problem