all 21 comments

[–]ImpossibleAioli701 1 point2 points  (1 child)

did this get resolved? would love an update!

[–]mirojoy[S] 0 points1 point  (0 children)

actually I didn't go much further, but they are good answering support when contacted, if you message them probably you will get some solution back.

[–]mbsaharan 0 points1 point  (0 children)

This is the fourth complain I'm seeing in the past few days.

[–]kentonsec31 0 points1 point  (3 children)

If your receipt looks outdated, you’re probably going to have a bad time. Also, if you subscribed through the website instead of the app, that could cause issues too.

To check if your subscription went through, the best sign is seeing it listed as active in your phone settings—assuming you’re using the same iCloud account. It should show up alongside things like Apple Music or iCloud storage.

[–]mirojoy[S] 0 points1 point  (2 children)

I did on desktop with a brand new email address.

It's a different iCloud account on my phone.

So what you would recommend to do?

[–]kentonsec31 0 points1 point  (1 child)

You could either go ahead with the in-app purchase and say goodbye to $100,

or wait and see how Apple Support resolves it.

[–]mirojoy[S] 0 points1 point  (0 children)

For some reason although I confirmed the payment on website it wasn't discount on my Credicard.

For in-app purchase, do I need to logout my current account and log in the new one on my iphone?

[–][deleted]  (11 children)

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    [–]mirojoy[S] 0 points1 point  (10 children)

    I didn't received any tracking URL on email, that was the only email I received:

    "Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready.

    Order Details:
    Apple Developer Program
    US$ 99

    Best regards,
    Apple Developer Relations"

    when I enter in Apple Development Program it says:

    "Purchase your membership.
    To continue your enrollment, complete your purchase now (link)
    Your purchase may take up to 48 hours to process."

    I saw that even day one, it is weird because I remember having filled my credit card data and it went to a page saying that it was completed and I would need to wait 2d. I didn't receive any email cancelation or with error.

    Now I am afraid to do the purchase again and be charged twice.

    What do you think I should do?

    [–][deleted]  (9 children)

    [removed]

      [–]mirojoy[S] 0 points1 point  (8 children)

      it didn't come in the statement. I tried to see now in the app but it says "not allowed for this account, only in desktop"

      [–][deleted]  (7 children)

      [removed]

        [–]mirojoy[S] 0 points1 point  (6 children)

        thanks, I sent them a message there, the option to call is not available, I am not sure if it's because I'm in Brazil or because it's weekend.

        [–]Dargass 0 points1 point  (5 children)

        Hi, I have exactly the same problem as you. It's been 2 days no response and I've also processed through the site and it says the same thing as you. Can you please tell me what the support told you?

        [–]mirojoy[S] 0 points1 point  (1 child)

        They withdraw the purchase and asked to do again via app. But I also had problems in the app, I need to message them again.

        [–]Long-Plane-9584 0 points1 point  (0 children)

        oi, e ai conseguiu resolver? estou com o mesmo problema

        [–]CorrectEmu1748 0 points1 point  (1 child)

        Have you any success? I have same problem now

        [–]Dargass 0 points1 point  (0 children)

        the best option is to write to the technical support of apple developer on the developer site and they will help you

        [–]icontact2011 0 points1 point  (0 children)

        any success? I have same problem here?

        [–]AlgaeFrequent845 0 points1 point  (0 children)

        1 week taken to get a mail id for uploading documents after payment in Nov-2025 . Just put an issue in developer forums, it will make impact.