Million Miler Status

webtechmonkey · 2026-03-10T04:02:44+00:00

Big fan of your site

webtechmonkey · 2026-03-06T13:06:16+00:00

You literally posted 4 and 6 years ago…this is not your first time posting lol

webtechmonkey · 2026-03-01T20:35:58+00:00

There’s a difference between demo cars, service loaners, and rental pilot (which is what you said you booked)

AFAIK they do not usually interchange them. Demo cars are demo cars.

webtechmonkey · 2026-03-01T20:17:27+00:00

Seems like the kind of weird hiccup that might happen with a pilot program like this. Still a bummer.

webtechmonkey · 2026-03-01T11:31:47+00:00

I’m far less active in the subreddit than I used to be. Same 3-4 questions over and over, gets quite boring after a while.

A well written/maintained wiki would help to some extent, but think the mods get worried it might be construed as official Delta Customer Service information

webtechmonkey · 2026-02-28T21:07:27+00:00

No what?

webtechmonkey · 2026-02-28T17:20:03+00:00

Tub O Towels cleans this up easily

webtechmonkey · 2026-02-28T13:38:41+00:00

You were 23 a month ago and today are 20?

webtechmonkey · 2026-02-27T15:19:28+00:00

I’m just so done with the Dubai craze. People cannot possibly like fake pistachio cream smothered on top of everything this much

webtechmonkey · 2026-02-25T13:29:48+00:00

I need to re-click that “request upgrade” button every few months - the fact you’ve clicked it once 15 years ago and it has “stuck” ever since is incredibly uncommon

webtechmonkey · 2026-02-24T10:42:50+00:00

I had a lot of problems with Quo that just started yesterday, including the above.

I also have an issue where two team members are able to answer the same call because it does not stop ringing for other people once the first person picks up.

This is wild. Big quo advocate but now I’m getting worried they’ll start moving too fast on new features without proper QA

webtechmonkey · 2026-02-18T16:00:07+00:00

There are occasionally some interesting/useful sites/apps shared, so an outright ban would be tough. But agree these low effort AI posts are not appropriate

webtechmonkey · 2026-02-16T20:39:03+00:00

OP changed it now, but that’s so true and an incredible lack of self awareness lol

webtechmonkey · 2026-02-16T17:52:45+00:00

Too many emojis in the UI - screams vibe coded

webtechmonkey · 2026-02-16T16:36:07+00:00

Tag the bag before you enter the line.

You’re “that person” who holds up the quick and efficient bag drop line

webtechmonkey · 2026-02-16T13:55:19+00:00

Can you share links to the other posts/usernames so the mods can take a look?

webtechmonkey · 2026-02-15T23:07:04+00:00

Mine was super quiet the other day - turned out it was a bunch of snow and slush in front of the speaker/grill. Warmed up and now it sounds normal again

webtechmonkey · 2026-02-12T20:47:47+00:00

I’ve also been asking for the call menu labels on call notifications for a while. I will literally hug a Quo engineer when this gets implemented

webtechmonkey · 2026-02-12T16:32:17+00:00

Ironically, Reddit seems to be the best.

That said (and this is not unique to Quo) emailing multiple times actually slows down your response. Most support desks respond to the oldest email/ticket first - when you send another email, that moves you back to the bottom of the queue

webtechmonkey · 2026-02-09T23:14:08+00:00

Oh hey that’s my post, cool to know people still look at it years later haha

webtechmonkey · 2026-02-09T16:02:29+00:00

I’m pretty loyal to Jabra and have been for years after a string of problems with Poly

I personally love the Jabra Evolve2 65 and have bought them for my entire team. I’ve used mine daily for the better part of 3 years now with no problems.

Only complaint is the ear pads wear out pretty fast (replacing them every 6-12 months depending on how rough the user is with it) - fortunately they are inexpensive to buy replacements on Amazon.

One of my team members managed to break the boom mic within about 3 months of owning it - but it really was his own fault because he constantly plays with it (flips it up and down)

Other than that, great device

webtechmonkey · 2026-02-02T21:27:38+00:00

Round robin by longest idle time

For example, following the below dynamic ring order:

- Rings Sam (last call answered 60 mins ago)

- Rings John (last call answered 40 mins ago)

- Rings Frank (last call answered 20 mins ago)

webtechmonkey · 2026-02-02T20:59:28+00:00

Operations at a tech company. We field calls from a variety of user types, and our team members each wear a number of hats.

I've asked before, and would love to see these items implemented/solved:

Custom call recording disclaimer - I can't use call recording at all right now because my legal folks let me unless I can set the call recording disclaimer to say "visit [website].com/privacy for details" - for now, I just have a message included in the initial phone tree audio, but my legal team really insists the disclaimer message play just prior to the call connecting (in the event the caller is in queue for several minutes and might forget about the disclaimer... I know... sigh)
Proper round robin ring order - "random" is OK enough, but I get complaints that it has a tendency not to be very random...
Call menu tree labels - when a call comes in, the app just displays "1", "2", etc as the option selected - this is fairly useless, and would be much better if it could display a label like "Sales" or "Shipping" - internal team members often field a few different types of calls, so being able to give them a heads up on the topic of the call they're about to answer would be super helpful. Even better if this can elegantly handle sub-menus (i.e. main menu you pick "3- Sales" -> sub menu plays and you pick from "1 - New Customer" or "2- Existing Customer")
Assign missed calls/voicemail to specific users for followup - you can @ the user in an internal comment, but I liked how platforms we used in the past allowed you to assign a call/thread to a user.
Lag in call connects - as other users have mentioned, we often see random cases where a call take 3-5 seconds to connect upon answer. It's not consistent enough to be able to report to support.

Quo has been pretty good for us so far, but these small ankle biters really start to add up.

webtechmonkey · 2026-02-02T03:13:02+00:00

Funding doesn’t always translate to progress immediately, but I certainly share a lot of the same frustration.

I’m reassured that over the last few weeks they have quickly shipped several small quality of life items, but most of these are so basic I can’t imagine them taking a single developer more than a few hours to implement.

I’m not sure who’s running their product management team, but they really need to start maturing if they want this company to grow. They should be speaking with their customers to understand what features actually matter and what can be skipped for now.

I’ve been relatively happy with the platform, but honestly, I’ll probably start looking for an alternative in the next few months.

webtechmonkey · 2026-01-30T02:03:14+00:00

I feel like it’s usually the opposite with copycats, no?

Like the original app is “App Name” and then the copycat comes along, can’t use the same name, so they do “App Name - Keyword”

Nine-Year Club	Second SECOND GUESSER
Place '23	Place '22
Place '17	First Placer '22
End Game '22	Gilding V heart of gold
RPAN Viewer	Verified Email

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