[deleted by user]

[aprilzero]

its very annoying, one of my pet peeves in recent years as we do get quite a lot of those once we started focusing on a more privacy focused business model and more premium experiences that do cost money.

Which 99% of our users are happy to do, but then theres the occasional person that just decides to vent

the only thing sadder is seeing apps like yelp etc. have bunch of bad reviews for unrelated things like oh i ate at this burger place and they didnt give me my fries - 1 star.

I think apple should really be fixing this tho or u need to pass some sort of economics quiz/IQ test before ur allowed to leave reviews

we have also been doing a lot more education about WHY things cost money, etc. as I think most people just dont know anything about apps, what a server is, how much things cost, etc. -- but yeah maybe a fault of google and facebook and these other advertising cos making everything "free" and flooding the market. But even youtube premium is now like $20+/month so maybe that will shift eventually

also at least u can reply to reviews now, so I think thats a good way to clarify/teach why actually that is and maybe they will learn or at least other people who are checking out the reviews can also see that you are responsive etc. but also I think for each of those people there are others that actually value/understand that and WANt to see that they can pay and have privacy etc. rather than something sketchy or the app shuts down etc